CherryBank University Training: accounting, invoices, VAT, expenses and AI finance workflows
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Module 4

Clients, Products, Services And Templates

Build the master records that make invoice and quote creation accurate and fast.

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Learning Goals

By the end of this module, learners should be able to complete the workflow in CherryBank and explain the accounting reason behind each important step.

  • Create client records with complete billing and email details.
  • Create products and services with prices, descriptions and VAT settings.
  • Choose invoice templates and check customer-facing wording.
  • Explain how master data reduces invoice mistakes.

Lesson Plan

Use these lesson blocks for lecture delivery, live demo and class discussion.

Client records

Client data feeds invoices, quotes, email delivery, payment tracking and customer reports.

Products and services

Reusable products reduce typing and keep descriptions, prices and tax settings consistent.

Templates

Templates keep documents professional, branded and clear about payment terms.

Step-By-Step Lab

This is the student-facing sequence for the practical class. Complete the steps in order, then capture the evidence listed below.

  1. Open Manage Clients and create a new customer with full billing details.
  2. Check the email, address and payment contact before saving.
  3. Open Manage Products and create reusable products or services with price and VAT treatment.
  4. Open invoice templates and preview branding, footer text and payment terms.
  5. Create a test quote using the new client and product to prove the master data is reusable.

Classroom Run Sheet

Use this structure to teach the module in a repeatable classroom or lab session.

Explain
Explain this module Introduce the accounting concept first: customer, invoice, VAT, expense, fund, role or audit trail.
Demonstrate
Demonstrate this module Trainer performs the workflow once in CherryBank using a projected simulator account.
Practise
Practise this module Students complete the same workflow in their own VM tenant using seeded records.
Review
Review this module Students compare system outputs with expected accounting treatment and discuss errors.
Evidence
Evidence this module Students submit screenshots, exports, PDFs or short explanations for assessment.

Simulator Practice

These are the VM practice tasks for this module. They are written as student-facing tasks and can later be wired into a guided simulator checklist.

Practice Brief

  1. Create three clients: individual customer, company customer and charity funder.
  2. Create five products or services with different prices and VAT assumptions.
  3. Preview an invoice template and identify the logo, payment terms and footer.

Knowledge Check

Use these questions for in-class review, a short quiz or a reflective workbook entry.

  1. How do product records reduce invoice errors?
  2. Why does a client email matter beyond contact details?
  3. What should be checked in an invoice template before use?

Assessment And Evidence

Students should submit proof that the workflow was completed and a short explanation of the decisions made.

Student Evidence

  • Submit a screenshot or export showing created clients and products.
  • Explain why poor client data can delay payment.

Trainer Notes

  • Use a deliberate typo in one client email and ask students to find it before sending an invoice.

Continue The Course

Move through the modules in order for a complete accounting, invoicing, compliance and AI finance workflow.

Module 2 2 hours

Creating Accounts, Login And Verification

Train students to create accounts, choose organisation type, verify email, recover passwords and understand admin manual verification.
Module 3 3 hours

UK Identity And Organisation Onboarding

Teach students how different UK organisation types affect records, statutory fields, people records and filing reminders.
Module 5 4 hours

Quotes, Invoices And Getting Paid

Run the full sales cycle from quote to invoice, sending, payment tracking and correction.
Module 6 4 hours

Expenses, Purchases, Receipts And Data Intake

Capture expense and purchase records through manual entry, receipt capture, CSV import and review controls.